Cookie Policy

Nope, unfortunately they’re not the soft gooey chocolate ones you might have hoped for! Cookies are small text files that are downloaded to your device by websites you visit. Our website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us to improve it. The information that the cookies collect, such as the number of visitors to the site, the pages visited and the length of time spent on the site, is aggregated and therefore anonymous.

We also use software that places a cookie on your device to understand whether you read the emails and other materials, such as marketing publications, that we send to you, click on the links to the information that we include in them and whether and how you visit our website after you click on that link (immediately and on future visits). It records this activity against your email address.

You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings on your browser. Please note that removal of the Google Analytics cookie may affect your use and experience of our website.

By continuing to use our website without changing your privacy settings, you are agreeing to our use of cookies. To find out more about cookies, including how to manage and delete them, visit www.allaboutcookies.org.

The types of cookies we use are divided into four categories:

  • Necessary cookies: These cookies let you move around our websites and use all their features. Without them, you wouldn’t be able to do things like leave comments.
  • Performance cookies: These simply help us improve the way our website works. They tell us how people use each page, which ones are most commonly viewed, or whether any errors occurred.
  • Customisation cookies: These cookies store your personal settings such as font sizes, volume level, or remember basic information that you’ve entered, so next time you visit our website it’s all there for you.
  • Targeting cookies: We do not use any of these.

You can find more information about the individual cookies we use and the purposes for which we use them below:

Google Analytics: This cookie allows us to see data on things like the number of visits to our site as well as the browsing behaviour of those visitors. This sort of data allows us to see which sections of our site are most popular and which aren’t so popular! All info is de-personalised and can never be tracked back to individuals. If you wish to disable these cookies, please use the opt-out browser add-on supplied by Google. Or you can set your browser to reject all or certain cookies. Disabling cookies set by Google Analytics will not reduce the service provided to you.

Facebook Pixel: We use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website.

LinkedIn Insights Tag: We use LinkedIn Insight Tag which is a lightweight Javascript code. This tag drops a cookie on your web browsers when you visit our website.

Hotjar: We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.