Google+
x
OUR PLATFORM

Designed and built using robust Microsoft technology, our CMS harnesses the extensive experience of our ecommerce team and benefits from a defined roadmap, with continual feature improvements and upgrades.

Maximise conversions and reduce operational costs with our market-leading Commerce Management System (CMS). Flexible & scalable, our ecommerce platform is built to deliver excellence and to facilitate online growth as your business evolves. 

With advanced product management capabilities, marketing tools and customer management features, our CMS allows businesses to simplify the management of their online store whilst delivering a seamless user experience to customers. 

ECOMMERCE CMS
Comprehensive product & category data management tools

Save time and ensure intuitive product discovery for your customers using the broad range of product management tools within the platform. The system includes easy-to-use single click and drag-and-drop functions to quickly organise products and categories without duplicating actions.

Quickly add images & rich web content

Reduce administration time with the intuitive image and content editing functions, helping to increase the productivity of your ecommerce team and putting you firmly in control.

Stay connected with social media integrations

Integration with the key social media sites is a must-have, enabling your products and content to be easily shared, increasing your reach and keeping you connected with the people that matter most.

Advanced product merchandising options

Maximise sales and focus promotional activities with advanced merchandising options such as cross-selling, up-selling, link-selling and bundled items, to help you create an irresistible offering.

Marketing tools
Flexible advertising for full campaign control

Take control of all areas of your ecommerce website to support and launch campaigns at any time of the day or night. The system allows full control of all banner areas and enables automatic scheduling of content to ensure each campaign runs like clockwork.

Diverse promotional tools for discounts and offers

Tailor promotions, discounts and offers to suit your business and customer, with a diverse range of options that intelligently work together to allow multiple promotions to run concurrently, delivering maximum value.

Customer ratings & reviews

Automatically capture valuable customer feedback, improve search performance, increase product sales and quickly identify areas requiring focus. Schedule reminders to optimise response rates.

Built-In SEO capabilities

Empower your internal marketing team with access to all search-related product, category and website fields, built to best practice search guidelines and offering tiered permissions access to securely enable external agency support.

Order Management
Streamlined checkout

Encompassing experience from millions of client transactions on our platform, the checkout process is optimised to maximise conversion rates and minimise basket abandonment.

Flexible shipping options

Split delivery or single package, London or New York, Monday morning or Sunday night; get your products to your customers how, where and when they want them.

Call centre solution

Take, manage and edit customers’ orders quickly and easily using the Mail Order Telephone Order (MOTO) module, empowering your ecommerce team and streamlining internal processes.

Returns module including customer-managed returns

Happy customer, efficient team. Streamline the returns process and ensure integrity of stock & order data with the integrated customer returns module, allowing internally or customer-managed returns.

Automated order tracking emails

Set up automated emails based on your business processes to keep customers informed throughout the order process.

Business Management
Detailed & customised reporting

Interrogate website metrics and quickly view ecommerce performance with one-click reporting, empowering you to make the right decisions to drive your business forward.

Customer database management

Build value, drive sales and increase engagement through efficient customer database management to power effective ecommerce marketing campaigns.

Platform API to facilitate a huge array of integrations

Integrate with MetaCommerce anytime, anywhere using our best-of-breed API.

In-house ecommerce support team

Support for every facet of your brand. System, user or site management, creative, marketing or product imagery. Whatever your ecommerce need, we’re here for you, to support, develop and grow your retail business.

Interested in metacommerce?

Enquire